Musafir (company)

Musafir is an online travel agency headquartered in Dubai, United Arab Emirates, founded in August 2007 by Sheikh Mohammed bin Abdulla Al Thani and Sachin Gadoya.

Originally starting as a retail travel agency with its first branch opened in Sharjah in 2005, Musafir transitioned into digital operations by launching the first online travel portal in the UAE and the Gulf Cooperation Council (GCC) region under the name musafir.com in 2008.

The company has since expanded to offer a comprehensive range of travel services including flight bookings, hotel reservations, holiday packages, and visa assistance, serving both leisure and corporate clients.

Musafir's corporate travel platform, Musafir Business, was launched in 2018 to cater to over 2,000 companies and travel agents across the UAE, Qatar, and India, enabling automated travel management with features such as travel policy compliance and preferential rates.

The company has grown to have 245 employees and multiple branches throughout the UAE, India, Qatar, and Saudi Arabia. Musafir.com offers flights to more than 3,000 destinations worldwide and hotel stays at over one million properties.

The company is known for its customer-centric services, operating multilingual support centers providing dedicated 24/7 assistance.

Musafir gained notable recognition through a brand campaign featuring Indian cricketing legend Sachin Tendulkar as a global brand ambassador from 2013 to 2016, enhancing its visibility in the Indian market where it opened its first corporate office in 2010.

The company continues to play a significant role in the Middle East travel industry, providing innovative travel management solutions and expanding its presence regionally and internationally, supporting both leisure travelers and the fast-growing corporate travel sector.